Service and Support

Technical consulting

Technical consulting in the charge of Xinhai Commerce & Technology Support Department solves all of problems related to mineral processing for customers. If you have any questions about mineral processing equipment and technical difficulties of mining processing, our technicians will give you support on line 7*24 and help you to solve the problems timely.

For mineral processing equipment consulting, we will arrange experienced technicians and sales to provide you with detail explanations and reasonable equipment selection and the most favored quotation.

For mineral processing project customers consulting, we will arrange related experts to do a on-site study and communicate with customers. And they will estimate the value of the mine. At the same time Xinhai Commerce & Technology Support Department can also coordinate with other departments on the point, which customers most concerned about of general investment and reward of mining process. They will do their best to make a picture of general scale and duration of the project, beneficiation solution, equipment and so on, which makes customers have a clear idea of mineral process project.

Service idea of Xinhai: What you need is what we can do!

Installation and commissionin

Installation & commissioning, the key of the target and yield reached, keeps the beneficiation plant work in a good operation. Xinhai, with four Installation & commissioning teams, provides the whole range of service from package delivery to the on-site installation and commissioning, which keeps everything goes smoothly.

For packing and delivery, Xinhai has accumulated a wealth of experience over two decades of years. According to different shape and weight of equipment, Xinhai installation and commissioning teams adopt various packages, design professional packing solutions to keep the equipment intact, leave orderly, and make full use of the packing space.

According to different features of the equipment, these measures can be taken, such as naked packaging, straw rope wrapping, waterproof coil packaging, snakeskin bag, bubble film winding packaging, wooden pallet packaging, wooden packaging, etc.

Consumables

Holding the idea that what you need is what we can do, Xinhai provides customers with the whole range of service, all sorts of abrasion device parts, spare parts and consumables, which guarantee continual mining processing production. With two decades of customer service experience, Xinhai designs and chooses specific equipment accessories and beneficiation consumables solution for every customer according to the actual circumstance as an escort to keep the dressing plant operate continuously.

Mining processing consumables supplied by Xinhai have served customers over two decades. Proven by the competitive market, Xinhai consumables holding superior quality, low consumption and long operating life ranks the first in all of the dressing plants.

Accessories

Holding the idea that what you need is what we can do, Xinhai provides customers with the whole range of service, all sorts of abrasion device parts, spare parts and consumables, which guarantee continual mining processing production. With two decades of customer service experience, Xinhai designs and chooses specific equipment accessories and beneficiation consumables solution for every customer according to the actual circumstance as an escort to keep the dressing plant operate continuously.

Mining processing consumables supplied by Xinhai have served customers over two decades. Proven by the competitive market, Xinhai consumables holding superior quality, low consumption and long operating life ranks the first in all of the dressing plants.